JSG-Logistics
JSG-Logistics

Privacy Policy

Privacy Policy

JSG Logistics ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our vehicle logistics services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

JSG Logistics is a UK vehicle logistics company providing vehicle collection, transportation and delivery services for businesses and private customers throughout the United Kingdom.

As the data controller, we are responsible for ensuring your personal information is processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Your name
  • Company name (where applicable)
  • Postal address
  • Email address
  • Telephone number
  • Vehicle details, including registration number, make and model
  • Collection and delivery addresses
  • Information relating to your enquiry or booking
  • Website usage information collected through cookies and analytics

We only collect information that is necessary to provide our services or respond to your enquiries.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and quotations
  • Arrange and manage vehicle collections and deliveries
  • Provide our vehicle logistics services
  • Communicate with you regarding your booking
  • Process payments where applicable
  • Improve our website and customer experience
  • Meet our legal and regulatory obligations
  • Prevent fraud and protect our business

Where appropriate, we may also contact you about services that may be of interest to you where we have a legitimate business interest or your consent.

Legal Basis for Processing

We process your personal information under one or more of the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests
  • Your consent, where required

Sharing Your Information

We treat your personal information as confidential and will never sell your data.

We may share your information with trusted third parties where necessary to provide our services, including:

  • Drivers and transport partners
  • Payment providers
  • IT service providers
  • Professional advisers
  • Regulatory authorities where required by law

Any third parties processing your information on our behalf are required to keep your data secure and only use it for the agreed purpose.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Whilst no method of transmission over the internet is completely secure, we continually review our security procedures to help safeguard your information.

How Long We Keep Your Data

We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection legislation, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request the deletion of your personal data where appropriate
  • Restrict or object to the processing of your data
  • Withdraw consent where processing is based on consent
  • Request the transfer of your personal data to another organisation (data portability)
  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly

Call Recording

Telephone calls may be recorded for training, quality assurance and security purposes. Call recordings are stored securely and are only accessible by authorised personnel.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

  • Remember your preferences
  • Analyse website traffic
  • Improve website functionality
  • Enhance your user experience

You can control or disable cookies through your browser settings, although doing so may affect certain features of the website.

For more information, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or business practices.

Any updates will be published on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights or would like to know what personal information we hold about you, please contact us.

JSG Logistics

Email: Jensen.grant@jsg-logistics.com

Telephone: 07497 236204

Address: Russell Place, BB6 7JP


If you remain dissatisfied with how your personal data has been handled, you have the right to contact the Information Commissioner's Office (ICO).

Copyright © 2026 JSG-Logistics - All Rights Reserved.

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